Increase call completion by reporting
unanswered and uncompleted calls to
subscribers.
Bring more value to subscribers by capturing and reporting all their
missed calls
The Missed Call Alert server powers the network with the ability to capture unanswered
and uncompleted calls. With Missed Call Alert service mobile subscribers get
the insurance to have all missed calls reported even if their phones are switched
off or out of network coverage. Subscribers busy on another call also appreciate
the service as reminder for unanswered or rejected calls.
Stimulate call completion in markets with no or low voicemail usage
Uncompleted and unanswered calls are frequently routed to voicemail. However
voicemail service may not be available or often the calls are released without
any message. Therefore the calls are not charged while the called subscribers
are left with no information about the missed call. Missed Call Alert will increase
user experience while creating new charging oportunities.
Boost call completion and revenues
Thanks to significant increase in call completion, Missed Call Alert service
generates new revenues for the operator. In addition, implementation of service
activation and monthly fees can make the service even more profitable.
SMS notifications with integrated One-Touch Call Back facility
The SMS notification reports time and caller ID for each missed call. While scrolling
the SMS notification the subscriber can intuitively select the caller ID and
press the call button. As consequence he will be automatically connected to the
caller. The SMS notification is formatted in the appropriate to the subscriber
language.
USSD and SMS pull facility
Subscribers have the facility to ask information about missed calls by sending
an USSD or SMS. Typically the network returns missed call information by SMS.
Lately operators have successfully introduced USSD missed calls check providing
on-demand information about the latest 5 missed calls.
Missed Call Alert Server - Example
of network integration
Missed Call Alert - Subscribers receive
by SMS notification about their missed calls
SS7 ISUP Listening
Language Management - Each subscriber
receives SMS notifications in its own language
One-touch Call Back - Allow one-touch
call-back or add caller to address book
Roamers Support - Alerts available for
inbound and outbound roamers as well
Consolidated
Message - All missed calls from a caller
are consolidated in one SMS
Provisioning
Interface
Web based administration and
OMC
Linux RedHat 9 Operating System.
Confirm support for other operating systems.
Real-time QoS monitoring
SNMP alarming
Redundant Architecture
USSD and SMS Pull Mechanism - Subscriber
can pull missed call messages
Max. limit
of Missed Call Alerts per day
Black List
Subscriber Management
Availability Alert
- Notifies the caller by voice or SMS for
available B party. Call completion may
follow voice notification.
