Deployment Services Training Services Quality Insurance Maintenance and Support

Our Telecommunications Services help carriers, ISPs and various service providers to quickly and easily design, develop and deploy telecom-class applications for mobile, conventional and VoIP networks.

In today's market where vendors are product oriented and carriers are customer focused, many of the operators are left with no solution for quick development and deployment of market specific telecom applications. Opencode's Telecommunication Services are focused on providing the operators with a real solution, so they can afford the development of specific telecommunications applications and get unbeatable delivery delays.

To make its Telecommunications Services even more valuable to its customers, Opencode has built the innovative telecom services platform ITSP (Open Telecom Services Platform). As network independent platform ITSP supports all SS7, VoIP and 3GPP protocols, giving operators the freedom to design customer applications and services with almost no functional limits.

For mission critical applications, as well as if required by the customer, senior project and application engineers will achieve on-site installation, acceptance and deployment of the deliverable services.

Installation and deployment milestones are clearly defined and mutually agreed. Load testing of the application in the customer environment allows ensuring that all deliverables are reliable. Fallback procedures secure critical milestones so no outage risk is taken by both the supplier and the customer.

Opencode's training services are part of the project deliverables and include the following modules:

• Marketing Level Training
• User Level Training
• Administrator Level Training
• Development Level Training
• Level 1 Maintenance and Support Training

Some of the above trainings may be not relevant to particular customer or project. On customer demand some training modules can be removed while other new modules added.

Opencode's process is designed to meet your stringent requirements for professional software development projects:

1. ENSURING CONFIDENCE & CONFIDENTIALITY. By signing a mutual non-disclosure agreement Opencode commits to maintaining confidentiality with all its clients.
2. UNDERSTANDING YOUR NEEDS. As an Opencode client you may provide your own requirement and technical specifications or work with us on them. This is a critical step in the process, since it enables Opencode to understand your needs and objectives and translate them into a clearly defined project.
3. TRANSLATING YOUR NEEDS INTO A PROPOSAL. Based on the mutually agreed upon specifications Opencode presents a commercial offer, complete with delivery schedule and project milestones.
4. DEVELOPMENT, IMPLEMENTATION AND ACCEPTANCE TESTING. Development, implementation and acceptance roadmap includes:
• A secured web site dedicated to the project, giving you access to information on project progress and milestone achievement, documentation and deliverables.
• On-site or remote project implementation and deployment
• Project Acceptance. Clear criteria will be developed at the start of the project to aid in a thorough, complete, and efficient project acceptance.
5. CD-ROM DELIVERY. Includes complete HTML project history and deliverables.